Articles

Factors That Determine Customer Loyalty Towards Bear Brand Milk Drink in The City of Banda Aceh

Syamsul Rizal, Ismail

View Author Affiliations
  • Syamsul Rizal: Akademi Keuangan dan Perbankan Nusantara, Indonesia
  • Ismail: Akademi Keuangan dan Perbankan Nusantara, Indonesia
Published:
October 30, 2023
Pages:
80-87

Views

476

Views

Downloads

926

Downloads

Article Metrics


Share Article:

Abstract

Consumer attitudes are very determining in making decisions to buy a product. A person's attitude towards product attributes can vary due to beliefs and evaluations of the attributes of the product. Apart from that, there are other factors that also influence what will ultimately determine their interest in buying a product. To find out and analyze differences in consumer attitudes towards product attributes. To obtain information and data in this research the author conducted field research, namely research on buyers of health milk drinks in the form of pure Bear Brand milk. The research object is regarding customer or consumer loyalty towards Bear Brand milk drinks in Banda Aceh City. The research results show that Bear Brand milk is good for health if consumed regularly. Consumers buy Bear Brand milk; this is indicated by the Sig value. t in all attributes of consumer attitudes towards Bear Brand milk products studied is worth > from α = 0.05 (The test results obtained show that having knowledge for health in consuming Bear Brand milk with the main consideration being more visible is for health. Or in other words it is used as a pure milk drink shows an overall positive effect on maintaining health.

Author Biographies
Syamsul Rizal

Akademi Keuangan dan Perbankan Nusantara

No biography available

Ismail

Akademi Keuangan dan Perbankan Nusantara

No biography available

Article Identifiers
  • Article Title: Factors That Determine Customer Loyalty Towards Bear Brand Milk Drink in The City of Banda Aceh
  • DOI: 10.59431/ijer.v3i2.231
  • Publication Date: 2023-10-30
  • Journal: Indonesian Journal Economic Review (IJER)
  • Volume: 3
  • Issue: 2
  • Pages: 80-87
References
  • A.B Susanto. Dkk (2004). Value Marketing. Penerbit Quantum Bisnis dan Manajemen, Jakarta Selatan. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Alma, Buchari (2002). Manajemen Pemasaran dan Pemasaran Jasa, Penerbit Alfabeta, Bandung. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Arikunto, Suharsimi (2002) Prosedur Penelitian Suatu Pendekatan Praktek, Edisi Revisi, Rineka Cipta, Jakarta. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Dick dan Basu (2001). Manajemen Pemasaran Jasa : Teori dan Praktek, Edisi Pertama. Salemba Empat, Jakarta. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Engel, James.F, Ronger D.Blackwell, Paul W. Miniard (2001). Perilaku Konsumen, Edisi Empat, Jilid Satu, Bina Rupa Aksara, Jakarta. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Gozali, Imam (2003). Aplikasi Analisis Multivariate Dengan Program SPSS, Edisi 1, Semarang. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Griffin, Jill (2003). Customer Loyalty : Menumbuhkan dan Mempertahankan Kesetiaan Pelanggan. Penerbit Erlangga, Jakarta. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Gujarati, Damodar (1999), Ekonometrika Dasar. Cetakan ke Empat, Alih Bahasa : Drs.AK.Sumarno Zein,MBA,Erlangga,Jakarta. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Kotler, Philip dan A.B Susanto (2001). Manajemen Pemasaran di Indonesia. Buku II,Penerbit Salemba Empat, Jakarta. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Kotler, Philip (2002). Manajemen Pemasaran. Penerbit PT.Ikrar Mandiri Abadi, Jakarta. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Kotler, Philip dan Gary, Amstrong (2001). Prinsip-prinsip Pemasaran, Edisi ke Delapan,Erlangga, Jakarta. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Lamb, Hair, McDaniel (2001). Pemasaran. Buku I, Penerbit Salemba Empat, Jakarta. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Loudon, David L dan Albert J, Della Bitta, (2000). Customer Behavior, Edisi ke lima, Mc Graw Hill Book Co Singapura. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Malhotra, Naresh K (2005). Riset Pemasaran Pendekatan Terapan. Edisi Bahasa Indonesia, Jilid I, Edisi ke Empat, Penerbit PT Indeks Kelompok Gremedi, Jakarta. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Ma’aruf, Jasman J (2005). Riset perilaku konsumen: niat membeli melalui internet. Penerbit Program Magister Manajemen Pasca Sarjana Universitas Syiah Kuala. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Matutina, at.al. (2000). Loyalitas Pelanggan. Edisi Kedelapan, Salemba Empat, Jakarta. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Mowen, Jc. Dan M.Minor, (2001). Perilaku Konsumen. Jilid I Penerbit Erlangga. Jakarta. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Ni gusti,Made Antara (2005). Faktor-faktor yang menentukan loyalitas pelanggan terhadap merek the botol sosro di kota denpasar. Jurnal Program Studi Agribisnis, Jurusan Sosial Pertanian Fakultas Pertanian Universitas Udayana. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Simamora, Henry. (2007). Manajemen Pemasaran Internasional. Jilid II, Edisi II, Penerbit Rineka Cipta, Jakarta. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Simamora, Bilson (2004), Riset Pemasaran (Falsafah, Teori dan Aplikasi), Penerbit PT Gremedia Pustaka Utama, Jakarta. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Sugiyono (1999). Metode Penelitian Bisnis. Jilid I, Penerbit CV, Alfabeta, Bandung. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Sukardi (2003). Metodelogi Penelitian Pendidikan, Edisi Pertama, Penerbit PT Bumi Aksara, Jakarta. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Schnaars, Steven P. (2000). MARKETING Strategi: A Customer Driver Approach. New York, The Free Press. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Sheth, et.al (2000). Is Relationship for Everyone? Europen Journal of marketing, Vol 34-4-10, 2000. Golis, Cristhoper e. menjual Dengan Empati. Gremedia Pustaka Utama, Jakarta. Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • www.mix.co.id Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers

Issue Information

Article Details

Volume: 3
Issue: 2
Year: 2023
Published: 2023-10-30
Pages: 80-87
Section: Articles
View Full Issue
Additional Information

How to Cite

Rizal, S., & Ismail. (2023). Factors That Determine Customer Loyalty Towards Bear Brand Milk Drink in The City of Banda Aceh. Indonesian Journal Economic Review (IJER), 3(2), 80-87. https://doi.org/10.59431/ijer.v3i2.231
License

This work is licensed under a Creative Commons License.

img
img
img
img
img
Our News & Similar Articles

Similar Articles

You may also start an advanced similarity search for this article.
Author Publications

Most read articles by the same author(s)

Discover more articles by the same author(s)
1 2 > >>