Edukasi Hukum Perlindungan Konsumen dalam Transaksi Digital di SMAN 1 Rasau Jaya, Kabupaten Kubu Raya
Abstract
The rise of digital transactions offers convenience but increases consumer legal risks, including receiving mismatched goods, fraud, misleading information, and data misuse. This issue is crucial for students, who are active digital users with limited awareness of consumer rights and legal remedies. This community service activity aimed to enhance students' legal knowledge and awareness of consumer protection at SMAN 1 Rasau Jaya, Kubu Raya Regency. Methods included material delivery, case studies, interactive discussions, experience sharing, and pre- and post-activity surveys covering consumer rights and obligations, electronic transactions, personal data protection, business responsibilities, and Business and Human Rights. Results showed significant improvement: 90% achieved a perfect score, all participants scored at least 8, with an average of 9.8 out of 10. Understanding of actions to take during digital transaction losses increased from 46.4% to 95%. This indicates that combining legal norms, case studies, and participatory discussions effectively fosters practical understanding, engagement, and critical, legally aware young consumers.
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References
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Author Biographies
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Rachmawati Rachmawati, Tanjungpura University
Fakultas Hukum, Universitas Tanjungpura, Kota Pontianak, Provinsi Kalimantan Barat, Indonesia.
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Devina Puspita Sari, Tanjungpura University
Fakultas Hukum, Universitas Tanjungpura, Kota Pontianak, Provinsi Kalimantan Barat, Indonesia.
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Garuda Wiko, Tanjungpura University
Fakultas Hukum, Universitas Tanjungpura, Kota Pontianak, Provinsi Kalimantan Barat, Indonesia.
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Siti Rohani, Tanjungpura University
Fakultas Hukum, Universitas Tanjungpura, Kota Pontianak, Provinsi Kalimantan Barat, Indonesia.
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Auliya Rochman, Tanjungpura University
Fakultas Hukum, Universitas Tanjungpura, Kota Pontianak, Provinsi Kalimantan Barat, Indonesia.
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Copyright (c) 2026 Devina Puspita Sari, Rachmawati Rachmawati, Garuda Wiko, Siti Rohani, Auliya Rochman

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