Impact of Susceptibility to Global Consumer Culture on Commitment and Loyalty in Halal Cosmetic Brands
- 1*,2 Universitas Esa Unggul
* Corresponding Author: Tasya Kamila
Open AccessAbstract
Given that the market is becoming more competitive, it is imperative to understand what influences purchasing decisions of global consumers as consumer trends change regarding halal cosmetics for anti-aging, maintaining appearance and skin health. This study considers and examines susceptibility to global consumer culture (SGCC) (conformity to consumer trend, social prestige, and quality perception) and its effect on affective commitment, which in turn influences behavioral commitment and loyalty in the context of the halal cosmetic industry. The results are as follows. First, conformity to consumer trends has a significant effect on both emotional commitment and behavioral commitment. Second, social prestige has significant direct effect on emotional commitmen, but is not positively associated with behavioral commitment. Third, quality perception has no significant impact on emotional commitment or behavioral commitment. Finally, both emotional commitment and behavioral commitment affect brand loyalty, and behavioral commitment in particular has a significant effect on brand loyalty.
Keywords
How to Cite
References
- Akram, A., Merunka, D., & Shakaib Akram, M. (2011). Perceived brand globalness in emerging markets and the moderating role of consumer ethnocentrism. International Journal of Emerging Markets, 6(4), 291–303. https://doi.org/10.1108/17468801111170329
- Alden, D. L., Steenkamp, J. B. E. M., & Batra, R. (2006). Consumer attitudes toward marketplace globalization: Structure, antecedents and consequences. International Journal of Research in Marketing, 23(3), 227–239. https://doi.org/10.1016/j.ijresmar.2006.01.010
- Alteren, G., & Tudoran, A. A. (2016). Enhancing export performance: Betting on customer orientation, behavioral commitment, and communication. International Business Review, 25(1), 370–381. https://doi.org/10.1016/j.ibusrev.2015.07.004
- Amberg, N., & Fogarassy, C. (2019). Green Consumer Behaviour in Cosmetic Market. Resources 2019, 8(137), 1–19.
- Anderson, J. C., & Gerbing, D. W. (1992). Assumptions and Comparative Strengths of the Two-Step Approach: Comment on Fornell and Yi. Sociological Methods & Research, 20(3), 321–333. https://doi.org/10.1177/0049124192020003002
- Aurier, P., & Séré de Lanauze, G. (2011). Impacts of in-store manufacturer brand expression on perceived value, relationship quality and attitudinal loyalty. International Journal of Retail & Distribution Management, 39(11), 810–835. https://doi.org/10.1108/09590551111177945
- Bansal, H. S., Irving, P. G., & Taylor, S. F. (2004). A three-component model of customer commitment to service providers. Journal of the Academy of Marketing Science, 32(3), 234-250. https://doi.org/10.1177/0092070304263332
- Batra, R., Ramaswamy, V., Alden, D. L., Steenkamp, J.-B. E. M., & Ramachander, S. (2000). Effects of Brand Local and Nonlocal Origin on Consumer Attitudes in Developing Countries. Journal of Consumer Psychology, 9(2), 83–95. https://doi.org/10.1207/15327660051044178
- Bearden, W. O., Netemeyer, R. G., & Teel, J. E. (1989). Measurement of Consumer Susceptibility to Interpersonal Influence. Journal of Consumer Research, 15(4), 473. https://doi.org/10.1086/209186
- Morgan, R. M., & Hunt, S. D. (1994). The Commitment-Trust Theory of. Journal of Marketing, 58(July), 20–38. https://journals.sagepub.com/doi/full/10.1177/002224299405800302
- O’Cass, A., & Frost, H. (2002). Status brands: Examining the effects of non-product-related brand associations on status and conspicuous consumption. Journal of Product & Brand Management, 11(2), 67–88. https://doi.org/10.1108/10610420210423455
- Pappu, R., Cooksey, R. W., & Quester, P. G. (2005). Consumer-based brand equity: improving the measurement – empirical evidence. Journal of Product & Brand Management, 14(3), 143–154. https://doi.org/10.1108/10610420510601012
- Park, C. W., & Lessig, V. P. (1981). Familiarity and Its Impact on Consumer Decision Biases and Heuristics. Journal of Consumer Research, 8(2), 223. https://doi.org/10.1086/208859
- Pimentel, R., & Reynolds, K. (2004). A model for consumer devotion: Affective commitment with proactive sustaining behaviors. In Academy of Marketing Science Review (Vol. 2004, Issue 05).
- Raju, S., Unnava, H. R., & Montgomery, N. V. (2009). The moderating effect of brand commitment on the evaluation of competitive brands. Journal of Advertising, 38(2), 21–36. https://doi.org/10.2753/JOA0091-3367380202
- Rao, A. R., & Monroe, K. B. (1988). The Moderating Effect of Prior Knowledge on Cue Utilization in Product Evaluations. Journal of Consumer Research, 15(2), 253. https://doi.org/10.1086/209162
- Remaja, S. P., & Peilouw, F. J. (1995). Hubungan antara pengambilan keputusan dengan kematangan emosi dan. Jurnal Psikologi Pendidikan Dan Bimbingan, 1–6.
- Richard, L. (1999). Whence consumer loyalty ? Journal of Marketing, 63(Special Issue 1999), 33–44. Ruvio, A., Shoham, A., & Brenčič, M. M. (2008). Consumers’ need for uniqueness: Short-form scale development and cross-cultural validation. International Marketing Review, 25(1), 33–53. https://doi.org/10.1108/02651330810851872
- Rizal, S., & Ismail. (2025). Pengaruh Iklan, Citra Merek, dan Kepuasan Konsumen terhadap Loyalitas Konsumen Nivea For Men di Kota Banda Aceh. Jurnal Manajemen Dan Teknologi, 2(1), 32-45. https://doi.org/10.63447/jmt.v2i1.1377
- Saleem, S., Rahman, S. U., & Omar, R. M. (2015). Conceptualizing and Measuring Perceived Quality, Brand Awareness, and Brand Image Composition of Brand Loyalty. International Journal of Marketing Studies, 7(1), 7203. https://doi.org/10.5539/ijms.v7n1p66
- SanMartín Gutiérrez, S., Gutiérrez Cillán, J., & Camarero Izquierdo, C. (2004). The consumer’s relational commitment: Main dimensions and antecedents. Journal of Retailing and Consumer Services, 11(6), 351–367. https://doi.org/10.1016/j.jretconser.2003.12.001
- Sasmita, J., & Mohd Suki, N. (2015). Young consumers’ insights on brand equity: Effects of brand association, brand loyalty, brand awareness, and brand image. International Journal of Retail and Distribution Management, 43(3), 276–292. https://doi.org/10.1108/IJRDM-02-2014-0024
- Sharma, N., Young, L., & Wilkinson, I. (2006). The commitment mix: Dimensions of commitment in international trading relationships in India. Journal of International Marketing, 14(3), 64–91. https://doi.org/10.1509/jimk.14.3.64
- Snyder, M., & DeBono, K. G. (1985). Appeals to Image and Claims About Quality. Understanding the Psychology of Advertising. Journal of Personality and Social Psychology, 49(3), 586–597. https://doi.org/10.1037/0022-3514.49.3.586
- Steenkamp, J. B. E. M., Batra, R., & Alden, D. L. (2003). How perceived brand globalness creates brand value. Journal of International Business Studies, 34(1), 53–65. https://doi.org/10.1057/palgrave.jibs.8400002
Author Biographies
-
Tasya Kamila, Universitas Esa Unggul
Faculty of Economics and Business, Universitas Esa Unggul, West Jakarta City, Special Capital Region of Jakarta, Indonesia.
-
Dimas Angga Negoro, Universitas Esa Unggul
Faculty of Economics and Business, Universitas Esa Unggul, West Jakarta City, Special Capital Region of Jakarta, Indonesia.
License
Copyright (c) 2025 Indonesian Journal Economic Review (IJER)

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This is an open-access journal. All articles are distributed under the terms of the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Under this license, you are free to:
- Share: Copy and redistribute the material in any medium or format.
- Adapt: Remix, transform, and build upon the material for any purpose, even commercially.
Attribution Requirements:
You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
Copyright and Retention:
Authors retain copyright without restrictions and grant this journal the right of first publication under an open-access model. The journal retains non-exclusive publishing rights for archiving, indexing, and scholarly dissemination.
Usage Statistics
Similar Articles
- Effect of Emotional Intelligence and Commitment on The Performance Employees at PT. Angkasa Pura II Aceh Sultan Iskandar Muda Airport Samsul Ikhbar , Zulfadli , Abdul Hadi · Vol. 2 No. 1 (2022): April
- Transcendent Brand Meaning, Perceived Brand Authenticity, Moral Brand Consistency, Emotional Brand Synchronicity, and Communal Brand Identification in Building Brand Loyalty: A Concurrent Triangulation Mixed-Methods Approach Elizabeth Elizabeth , Silvia Ekasari , Heny herawati , Gusti Noorlitaria Achmad , Syamsul Syamsul · Vol. 6 No. 3 (2026): September
- The Effectiveness of CSR Programs in Banking Companies in Banda Aceh in Increasing Customer Loyalty Sarno , Ardiansyah , Banta Diman · Vol. 4 No. 2 (2024): October
- The Influence of Product Quality and Customer Satisfaction on Customer Loyalty Sarwo Eddy Wibowo , Femmy Effendy , Sattar , Arni Kurniati , Dipa Teruna Awaludin · Vol. 6 No. 2 (2026): June
- The Effect of Internal Control, Organizational Commitment, and Utilization of Information Technology on the Quality of Financial Statements with Organizational Culture as a Moderating Variable Fariz Akbar , Fachruzzaman , Lismawati · Vol. 6 No. 3 (2026): September