The Influence of Customer Trust and Customer Commitment to Consumer Purchase Intention of Electronic Products
- 1*,2,3 Akademi Keuangan Perbankan Nusantara
* Corresponding Author: Teuku Muana REFI
Open AccessAbstract
This research conducted to investigate the effect of customer trust and customer commitment of purchase intention consumen of electronic Banda Aceh. Respondents in this research were all consumers of electronic at Banda Aceh which amounted to 100 renspond (convinience sampling). The analysis model that used in this research was the multiple linear regression. Based on the regression results found that trust and commitment positively affect to purchase intention consumen of electronic at Banda Aceh. Partially two variables that significantly affected to purchase intention, the two variables were trust and commitment (α= 0,05).
Keywords
How to Cite
References
- Ismail, I. (2018). Minat Masyarakat Kota Banda Aceh terhadap Kartu Kredit Bank. Jurnal EMT KITA, 2(2), 89-98.
- Badaruddin, B. (2017). Pengaruh Stimuli Lingkungan dan Faktor Sosial Terhadap Kecenderungan Shopaholic Emosi Positif Sebagai Variabel Mediasi pada Konsumen Suzuya Mall di Banda Aceh. Jurnal EMT KITA, 1(1), 18-35.
- Wali, M. (2017). Adsense Mobile dan Respon Pengguna Smartphone: Intrusiveness dan Irritation. Jurnal EMT KITA, 1(2), 107-120.
- Rizal, S., Wali, M. (2018). Perbankan Komputer : Teori dan Praktikum. Deepublish.
- Yusuf, Z., Sarboini, S., Mariati, M., Amri, S., & Rizal, S. (2021). The Effect of Advertising and Consumer Satisfaction on Consumer Loyalty to Pepsodent Products in Banda Aceh City. International Journal of Management Science and Information Technology, 1(2), 36-44.
- Rizal, S., & Munawir, M. (2017). Pengaruh Kepuasan Nasabah Terhadap Menggunakan Mobile Banking (M-Banking) Pada Bank BCA Cabang Banda Aceh. Jurnal EMT KITA, 1(2), 68-78.
- Farnita, I., & Junaidi, R. (2020). Pengaruh Teknologi Informasi dan Komitmen Pelayanan terhadap Good Governance di Jajaran Pemerintah Kota Banda Aceh. Jurnal Ekonomi dan Manajemen Teknologi Vol, 4(1).
- Jamali, J., & Nurwahidah, N. (2020). Pengaruh Implementasi Sistem Informasi Keuangan Daerah Terhadap Kualitas Pelayanan Internal: Peran Kecerdasan Emosional Sebagai Intervening Variable. Jurnal EMT KITA, 4(1), 30-38.
- Riza, A., Hakim, L., & Eliana, E. (2021). Analisis Pengaruh Pengetahuan, Kepribadian, dan Reputasi Terhadap Keputusan Masyarakat Memilih Bank Syariah di Banda Aceh. Jurnal EMT KITA, 5(1), 19-30.
- Gunawan, E., & Ramli, M. R. (2019). Analysis of the Effectiveness and Prospects of Micro Credit of Baitul Qiradh in Banda Aceh City. Jurnal EMT KITA, 3(1), 16-24.
- Yusuf, Z., Sarboini, S., Mariati, M., Amri, S., & Rizal, S. (2021). The Effect of Advertising and Consumer Satisfaction on Consumer Loyalty to Pepsodent Products in Banda Aceh City. International Journal of Management Science and Information Technology, 1(2), 36-44.
- Ekhsan, M., & Saroh, T. (2021). The Role of Organizational Trust on the Influence of Employer Branding on Employee Performance. International Journal of Management Science and Information Technology, 1(2), 31-35.
- Erpurini, W. (2021). The Influence of Quality of Service and Customer Satisfaction With Customer Loyalty at PT. Bank Shinhan Indonesia Bandung Cihampelas Branch. International Journal of Management Science and Information Technology, 1(1), 1-8.
- Wali, M. (2019). Application Optimizing the Placement of Safety Stocks Using the Max-Min Method for Printing Companies. International Journal of Research and Review, 6, 203-210.
- Rizal, S., & Wali, M. (2013). Dimensi Kesadaran Merek dan Keputusan Konsumen Memilih Hermes Palace Hotel di Kota Banda Aceh. Jurnal Ekonomi Manajemen dan Bisnis (EMBis), 1(1), 27-41.
Author Biographies
-
Teuku Muana REFI, Akademi Keuangan Perbankan Nusantara
Finance and Banking Study Program, Faculty of Economics, Akademi Keuangan Perbankan Nusantara, Medan Banda Aceh-Idi Street, East Aceh Regency, Aceh Province, Indonesia
-
JAMALI, Akademi Keuangan Perbankan Nusantara
Finance and Banking Study Program, Faculty of Economics, Akademi Keuangan Perbankan Nusantara, Medan Banda Aceh-Idi Street, East Aceh Regency, Aceh Province, Indonesia
-
Muhammad JAMIL, Akademi Keuangan Perbankan Nusantara
Finance and Banking Study Program, Faculty of Economics, Akademi Keuangan Perbankan Nusantara, Medan Banda Aceh-Idi Street, East Aceh Regency, Aceh Province, Indonesia
License
Copyright (c) 2021 Indonesian Journal Economic Review (IJER)

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
This is an open-access journal. All articles are distributed under the terms of the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Under this license, you are free to:
- Share: Copy and redistribute the material in any medium or format.
- Adapt: Remix, transform, and build upon the material for any purpose, even commercially.
Attribution Requirements:
You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
Copyright and Retention:
Authors retain copyright without restrictions and grant this journal the right of first publication under an open-access model. The journal retains non-exclusive publishing rights for archiving, indexing, and scholarly dissemination.
Usage Statistics
Similar Articles
- AI-Driven Personalization and Purchase Intention: The Mediating Role of Algorithmic Fairness Perception Roby Nur Akbar , Kamaluddin , Nirwana , Adi Suprayitno · Vol. 6 No. 3 (2026)
- The Effect of Instagram Content Quality of HL Outfit on Consumer Purchase Intention through Brand Image as a Mediating Variable Dewi Candrawati , Egan Evanzha Yudha Amriel · Vol. 6 No. 3 (2026)
- The Role of Product Innovation in Consumer Purchase Intention at Multi Mart Jaya Store in Hargomulyo Village Dwi Septianingsih , Fitrianingsih , Natasya Anggieta Putri , Senia Oktaviani , Murcitaningrum · Vol. 6 No. 2 (2026)
- The Influence of Country of Origin and Product Knowledge on Purchase Intentions and Product Evaluation as Mediation Variables Zulfan Yusuf , Sarboini · Vol. 1 No. 1 (2021)
- The Influence of Country of Origin and Product Knowledge on Purchase Intentions and Product Evaluation as Mediation Variables (Study on Maspion Brand Electronic Products in Banda Aceh City) Indra AKBAR , Rahmat ARFAN , Ricky ARIANSYAH , MIRNAWATI · Vol. 1 No. 2 (2021)
Most read articles by the same author(s)
- The Effect of Discipline Motivation and Compensation on Employee Performance at the Office of PT. PLN (Persero) Region I Aceh Cut Eva Wani , Jamali , Muhammad Jamil , Suhaina · Vol. 2 No. 2 (2022)
- The Effect of Marketing Communications on Consumer Decisions in Using The XL Cellular Card In Banda Aceh: Consumer Motivation a Mediation Variable Jamali , Muhammad Jamil · Vol. 1 No. 1 (2021)
- Effect of Service Quality, Received Value, and Company Image on Customer Satisfaction Savings in PT. Bank Aceh Center Banda Aceh Muhammad Jamil , Jamali · Vol. 1 No. 1 (2021)
- The Influence of Transformational Leadership on Organizational Commitment with Empowerment as Mediation in Bank Indonesia Aceh Province Imilda , Ihsanuddin , Muhammad Jamil · Vol. 2 No. 1 (2022)
- The Influence of Marketing Mix Variables on Consumer Decisions to Choose Panasonic Brand LED Television In Banda Aceh City Muhammad Jamil , Ismail · Vol. 4 No. 2 (2024)