The Impact of Digital Capability and Business Synergy on Digital Transformation

Tengku Kespandiar; Silvia Ekasari; Ferdi Antonio; Heny Hidayati; Musdirwan

doi:10.59431/ijer.v6i2.728

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The Impact of Digital Capability and Business Synergy on Digital Transformation

Tengku Kespandiar, Silvia Ekasari, Ferdi Antonio, Heny Hidayati, Musdirwan

View Author Affiliations

Tengku Kespandiar: Politeknik Negeri Bengkalis., Indonesia
Silvia Ekasari: STIE Manajemen Bisnis Indonesia., Indonesia
Ferdi Antonio: Universitas Pelita Harapan., Indonesia
Heny Hidayati: Institut Agama Islam Negeri Pontianak., Indonesia
Musdirwan: Politeknik ATI Padang., Indonesia

DOI:

https://doi.org/10.59431/ijer.v6i2.728

Published:

June 28, 2026

Pages:

328–335

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Abstract

This study examines the influence of digital capabilities and business synergy on digital transformation in higher education institutions facing rapid technological change. Universities are increasingly expected to adapt by strengthening their ability to use digital technologies while maintaining effective coordination across organizational units. Digital capabilities reflect the skills, knowledge, and readiness of institutions in utilizing technology, while business synergy refers to the alignment and collaboration among internal functions to support common goals. A total of ninety respondents from several universities were selected through purposive sampling, ensuring their relevance to digital practices and institutional development. The data were processed using Smart Partial Least Squares (Smart PLS) to evaluate the structural model and test the relationships between variables. The findings show that digital capabilities have a positive and significant effect on digital transformation. Business synergy also demonstrates a significant influence, indicating that coordinated efforts across departments support smoother implementation of digital initiatives. These results indicate that university performance in the digital era depends on the ability to strengthen technological competence and maintain strong internal collaboration. Institutions that are able to integrate both aspects tend to achieve more effective and sustainable transformation outcomes.

Keywords

Digital Capabilities; Business Synergy; Digital Transformation; University

Author Biographies

Tengku Kespandiar

Politeknik Negeri Bengkalis.

International Business Administration Study Program, Politeknik Negeri Bengkalis, Riau Province, Indonesia.

Silvia Ekasari

STIE Manajemen Bisnis Indonesia.

Management Study Program, STIE Manajemen Bisnis Indonesia, Indonesia.

Ferdi Antonio

Universitas Pelita Harapan.

Hospital Administration Study Program, Universitas Pelita Harapan, Special Capital Region of Jakarta, Indonesia.

Heny Hidayati

Institut Agama Islam Negeri Pontianak.

Sharia Business Management Study Program, Faculty of Islamic Economics and Business, Institut Agama Islam Negeri Pontianak, West Kalimantan Province, Indonesia.

Musdirwan

Politeknik ATI Padang.

Agro Industrial Logistics Management Study Program, Politeknik ATI Padang, West Sumatra Province, Indonesia.

Article Identifiers

Article Title: The Impact of Digital Capability and Business Synergy on Digital Transformation
DOI: 10.59431/ijer.v6i2.728
Publication Date: 2026-06-28

Journal: Indonesian Journal Economic Review (IJER)
Volume: 6
Issue: 2
Pages: 328–335

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Issue Information

Article Details

Volume:	6
Issue:	2
Year:	2026
Published:	2026-06-28
Pages:	328–335
Section:	Articles

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How to Cite

Kespandiar, T., Ekasari, S., Antonio, F., Hidayati, H., & Musdirwan. (2026). The Impact of Digital Capability and Business Synergy on Digital Transformation. Indonesian Journal Economic Review (IJER), 6(2), 328–335. https://doi.org/10.59431/ijer.v6i2.728