The Influence of Organizational Commitment, Work Flexibility and Work Load on Employee Performance with Innovative Work Behavior as an Intervening Variable at PT. Ruang Raya Indonesia

Sari Dewi Kusumaningrum; Tri Andjarwati; Riyadi Nugroho

doi:10.59431/ijer.v5i2.580

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The Influence of Organizational Commitment, Work Flexibility and Work Load on Employee Performance with Innovative Work Behavior as an Intervening Variable at PT. Ruang Raya Indonesia

Sari Dewi Kusumaningrum, Tri Andjarwati, Riyadi Nugroho

View Author Affiliations

Sari Dewi Kusumaningrum: University of August 17, 1945 Surabaya, Indonesia
Tri Andjarwati: Universitas 17 Agustus 1945 Surabaya, Indonesia
Riyadi Nugroho: Universitas 17 Agustus 1945 Surabaya, Indonesia

DOI:

https://doi.org/10.59431/ijer.v5i2.580

Published:

October 10, 2025

Pages:

152-166

340

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235

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Abstract

PT. Ruang Raya Indonesia (Ruangguru) is the largest technology company in Indonesia that focuses on education-based services. Ruangguru develops various technology-based learning services, including virtual classroom services, online platform tests, subscription learning videos, private tutoring marketplaces, and other educational content that can be accessed through the Ruangguru website and application. Ruangguru has a mission to provide and expand access to quality education through technology for all students, anytime and anywhere, and also aims to improve the quality of teachers by creating jobs and additional income for teachers in Indonesia. Ruangguru believes that by improving the quality of teachers, the quality of education in Indonesia will also improve, and is determined to continue to develop our services and collaborate with various parties to achieve the desired goals. The purpose of this study was to determine the effect of organizational commitment, work flexibility, and workloadon employee performance with innovative work behavior as an intervening variable at PT. Ruang Raya Indonesia. This study uses a quantitative method with primary data sources obtained from distributing questionnaires. The research population is employees of PT. Ruang Raya Indonesia. The selection of respondents was carried out using the saturated non-probability sampling method with a total of 93 respondents. The data analysis method uses descriptive analysis and SEM-PLS analysis. The results of the study indicate that the variables of organizational commitment, work flexibility, and workloadaffect employee performance with innovative work behavior as an intervening variable at PT. Ruang Raya Indonesia.

Keywords

Organizational Commitment; Work Flexibility; Workload; Innovative Work Behavior; Employee Performance

Author Biographies

Sari Dewi Kusumaningrum

University of August 17, 1945 Surabaya

Master of Management Study Program, Faculty of Economics and Business, Universitas 17 Agustus 1945 Surabaya. Surabaya City, East Java Province, Indonesia.

Tri Andjarwati

Universitas 17 Agustus 1945 Surabaya

Master of Management Study Program, Faculty of Economics and Business, Universitas 17 Agustus 1945 Surabaya. Surabaya City, East Java Province, Indonesia.

Riyadi Nugroho

Universitas 17 Agustus 1945 Surabaya

Master of Management Study Program, Faculty of Economics and Business, Universitas 17 Agustus 1945 Surabaya. Surabaya City, East Java Province, Indonesia.

Article Identifiers

Article Title: The Influence of Organizational Commitment, Work Flexibility and Work Load on Employee Performance with Innovative Work Behavior as an Intervening Variable at PT. Ruang Raya Indonesia
DOI: 10.59431/ijer.v5i2.580
Publication Date: 2025-10-10

Journal: Indonesian Journal Economic Review (IJER)
Volume: 5
Issue: 2
Pages: 152-166

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Article Details

Volume:	5
Issue:	2
Year:	2025
Published:	2025-10-10
Pages:	152-166
Section:	Articles

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How to Cite

Kusumaningrum, S. D., Andjarwati, T., & Nugroho, R. (2025). The Influence of Organizational Commitment, Work Flexibility and Work Load on Employee Performance with Innovative Work Behavior as an Intervening Variable at PT. Ruang Raya Indonesia. Indonesian Journal Economic Review (IJER), 5(2), 152-166. https://doi.org/10.59431/ijer.v5i2.580